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Privacy Notice

We take your privacy seriously and only use your personal information to deliver the products and services you have ordered. We may also communicate with you about orders, products, services and occasional promotional offers. We store the information you enter on our website securely and do not give it to any other third parties other than those parties carrying out logistical functions for us such as delivering your order. Such companies have access to information to carry out their duties, but may not use it for any other reason. They must maintain such information in accordance with the UK's Data Protection Act. If you have any questions about this please call us on our customer services contact number 0203 051 0157. Please note that we do not store financial details such as credit or debit card numbers.

It may be necessary for us to contact third parties with information to verify status with respect to credit or to prevent fraud. If you operate a credit account with us you agree to check your credit status in this way. We may use cookies which provide us with certain types of information when you visit our site. This information is used by us to learn which parts of our site are of most interest to customers and for us to improve the services we offer. It is possible to use software which prevents websites from utilising cookies, although if you use this software when browsing our site it may reduce the type of service we are able to offer. Check the preferences or options menu of your browser for further control over cookies.

Other information we may collect automatically includes: the IP address which your computer uses to connect to our website and your login details (if used) such as e-mail address and password. We may also record simple technical information such as the browser being used, the length of time spent on our site and the pages which are being visited. If you do not want to receive e-mail or other postal mail from us after your order please email us at our customer services email: info@ergoability.co.uk or write to us at our published address. Information you provide us is secure through our online merchandiser who use the latest encrypted technologies to protect your personal information. For this reason, you may be asked to confirm your identity to conclude ordering or to update transactions on our site.

Although our business may change or evolve over time we will not reduce the protection we offer to customers with respect to the keeping of information. Please contact us via our standard contact form if you would like any further information about this privacy policy.
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